How long will the process take?

Buyers give an estimated buy time based on how many items you have and how busy the store is. Normally the buy time ranges from 20-30 minutes, but when a store is busy or buyers are working on multiple purchases, the process can take 60+ minutes. For the most accurate estimation, we suggest you call ahead.

Do I have to stay in the store while you buy my items?

If it’s your first time selling to Kid to Kid, please plan to wait in the store through the entire process so we can answer your questions and be sure you understand your options. If you have sold to Kid to Kid before and would like to donate any items we are not able to purchase, you are not required to wait in the store for your items to be appraised. However, if you would like to have any unbought items returned to you, please plan to stay 5-10 minutes to allow us to quickly sort through them and return anything we would not be able to purchase to you before you leave.

Do all stores have the same buy hours & policies?

No they do not. Our stores are individually owned and operated, and may have different store hours and buying policies. Please check with the store nearest you for details on how to buy.

Why do I sometimes get low offers on expensive items?

Our pricing software guides us as to what we should offer for specific items. It proposes an amount that will benefit the customer selling to us, by giving as much compensation for the items as possible, while maintaining a price point that allows other customers to get the financial break they need on the quality items we provide. There is never any obligation associated with our offers. We do what we can to keep our concept a win-win-win for all parties involved.

Why are even high quality items sometimes turned away?

Even a high-quality item can be turned away when the store is over-stocked in that specific category, or when the item is not in high demand within the store’s customer base. If you have a question, be sure to ask the buyer.

What happens to my items if I choose to donate them?

Each store arranges for distribution to one or more charities in their community. Most also have a charity account for customers who decide to make a cash donation to charity. Your donated items will always benefit a charity. *See store for details and participation.

If I choose to donate my leftover items, will I get a donation receipt?

Policies vary from charity to charity, so you will need to call your local store directly to get accurate information regarding donation receipts.

HOW DO I GET MORE MONEY FOR MY ITEMS? How do I get more money for my items?

We buy items that are stylish, clean, and safe. To earn the most out of your things, make sure your items are freshly laundered, in great condition, and are free of  rips or stains. Check for fading, missing buttons, broken zippers, pieces of toys, etc. We buy items based on condition, style, inventory levels, and what sells well in our store. Just bring your things in a bin or box, and we’ll have an offer ready quickly.

How many items can I bring in at one time?

Store policies may vary, but most stores do not have a set maximum. If you have a large number of items to be appraised, we suggest you plan for a longer buy time.

Can I sell back items I bought at Kid to Kid?

Most items may be sold back to Kid to Kid  if they are still in great condition and fit the store’s needs.

Should I try to sell the same items to another location after they've been turned down?

In some cases, store inventory or location may affect whether or not your items are purchased. In others, the items may not be fit for selling to Kid to Kid. Asking the buyer to explain why a certain item was not purchased may be a good way to judge if taking your item to another store will be worth your time

If I choose store credit, will it ever expire?

Store credit can be used for up to three years. After that point, your account is subject to a monthly maintenance fee, as allowed by law. If you are concerned about your store credit expiring, call the store that is holding the credit account and ask them any question you may have. Find store contact information on the store's page.

Can store credit be used at any Kid to Kid?

Your credit is directly linked to the sales system in the store location where it was earned and is not transferrable

What sizes do you accept?

We generally accept newborns to kids' size 14 and maternity. Check with your local store for their current inventory needs.

What is your Privacy Policy?

Please check out our PRIVACY POLICY HERE.