Kid to Kid FAQ

To help you in your process, we have compiled a list of Frequently Asked Questions below.

Frequently Asked Questions

How long does it take to sell children’s clothes at Kid to Kid?

Selling children’s clothes at Kid to Kid typically takes 20–30 minutes, depending on how many items you bring and how busy the store is. During peak times or when buyers are working on multiple purchases, the process may take 60 minutes or longer.

If it’s your first time selling to Kid to Kid, you’ll need to return by the end of the day to accept/reject the offer and pick up the items we were not able to purchase. Our team can answer questions and explain your options.

Returning sellers may leave during the appraisal if they choose to select the payment type (Cash, Digital, or Store Credit) and donate unpurchased items. If you want any unbought items returned, plan to come in when you have time to stay and shop for 30-45 minutes! Returning sellers will need to return to the store to receive cash offers within 3 days. Cash offers not picked up will be converted to store credit.

No, Kid to Kid stores are individually owned and operated, so buy hours and policies may vary by location. Each store adjusts its buying guidelines based on local inventory needs. Contact your nearest Kid to Kid store for the most accurate information.

Kid to Kid uses pricing software to determine offers based on condition, brand, safety standards, current demand, and store inventory. Offers reflect resale value – not original retail price – so families can earn cash or store credit while keeping high-quality children’s items affordable for other parents. Offers average ~ 25-30% of the resale value. You get paid to recycle!

When you choose to donate items at Kid to Kid, they are given to local charities selected by each store. All donated items are used to benefit families in the local community.

Donation receipts depend on the charity partner and store location. Because policies vary by charity, contact your local Kid to Kid store for details about donation receipts in your area.

To get the most money for your items at Kid to Kid, bring clean, stylish, and safe children’s clothing, shoes, toys, and gear. Items should be freshly laundered and free of stains, rips, fading, broken zippers, missing pieces, or safety issues. Offers are based on condition, style, and what sells well with local families.

Most Kid to Kid stores do not have a set limit on the number of items you can bring. However, bringing a large number of children’s items may result in a longer appraisal time. Policies may vary by location.

Yes, most items purchased from Kid to Kid can be resold as long as they are still in great condition, meet safety standards, and fit the store’s current inventory needs. Acceptance depends on demand at that location.

In some cases, another Kid to Kid location may accept items that were turned down elsewhere due to different inventory needs or customer demand. However, some items may not be suitable for resale at any location. Asking the buyer why an item was declined can help you decide whether trying another store is worthwhile.

Kid to Kid store credit is valid for up to three years. After that, the account may be subject to a monthly maintenance fee, as allowed by law. For questions about store credit balances or expiration, contact the store where the credit was earned.

No, Kid to Kid store credit is location-specific. Credit is tied to the store where it was earned and cannot be transferred or used at other Kid to Kid locations.

Kid to Kid generally accepts preemie through kids’ size 14. Accepted sizes and categories may vary by store based on current inventory needs.

Kid to Kid’s privacy policy explains how customer information is collected, used, and protected. You can review the full policy on the Privacy Policy page for detailed information.

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