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Kid to Kid
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THE WOODLANDS, TX—November 16, 2015—Local business owner Donna Gylling and her staff at The Woodlands Kid to Kid store were honored with the Kid to Kid Store of the Month award for October. Through this award, the Kid to Kid franchise recognizes one of its 115 locations across the United States, Canada, and Portugal for outstanding achievement.

Donna began her store in February 2005 when her two girls were ages 4 and 8. She says she’d always been a big resale shopper, and that she received lots of compliments on the outfits she found for her girls. “People were always surprised when they found out that my kids wore resale clothes,” Donna recalls. “After I opened a Kid to Kid store, my friends would often say, ‘Oh, this is what resale looks like?’”

Kid to Kid of The Woodlands buys an average of 2,200 gently used children’s items per week from the community, paying its customers for their clothes, baby equipment, toys, books, shoes, and maternity wear. The store then sells these items at up to 70% off of their original retail prices. By helping parents and grandparents recycle their kids’ outgrown stuff, Kid to Kid of The Woodlands provides value to those who sell and to those who shop for their growing kids. In addition, this reduces the amount of waste in the community.

Over the last decade, Donna raised her family as she built a successful store. “My work never gets boring,” Donna reflects. “It really surprises me that even after ten and a half years, every day is something new.” Owning a store is hard work, she says, but it gives her the flexibility to actively participate in her daughters’ lives. She is grateful for a fantastic staff that shares her vision for providing excellent customer service. “The staff here truly wants to provide the best for our customers. We work to offer our community an experience that can’t be found anywhere else, and our staff does a fantastic job.” Remarkably, the first employee Donna hired at Kid to Kid is still faithfully working in her store. Donna and her team are thrilled to be awarded the Kid to Kid Store of the Month.

To learn more about Kid to Kid of The Woodlands, visit www.kidtokid.com/thewoodlands or find them on Facebook.

 

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PITTSBURGH, PA—October 15, 2015—Local business owners Whitney and Mary Jo Hayes, along with their staff at the Pittsburgh Kid to Kid store, were honored this month with the Kid to Kid Store of the Month award. Through this award, the Kid to Kid franchise recognizes outstanding achievement exhibited by one of its 112 locations across the United States, Canada, and Portugal. Although the Pittsburgh Kid to Kid has only been open for less than a year, it is already proving to be a great success for the community it serves.

When asked what factors contributed to the store’s success, Whitney responded that first and foremost it has been “hard work.” The Kid to Kid store in Pittsburgh buys an average of 459 gently used items each day from the community, paying its customers more than $20,000 on average each month for their children’s clothes, baby equipment, toys, books, shoes, and maternity wear. The store then turns around and sells these items at up to 70% off of their original retail prices. By helping parents and grandparents recycle their outgrown kids stuff, Kid to Kid of Pittsburgh provides value both to those who sell and to those who shop for their growing kids as it reduces the amount of waste in the community.

Whitney and Mary Jo are creating a customer experience that is driving positive feedback from those they serve. One customer, upon first interacting with Whitney in the store, stated that she “could not have been nicer or more helpful.” Another customer, after trying out the store for a few months, concluded, “I must say I have never been disappointed… I’ve bought over $600 worth of [clothes] for under $65.” In addition, the Hayes have built a fantastic team. According to one customer, “The staff is so friendly, which makes the experience of shopping 10 times better… I don’t think I can say one bad thing about this place!” The store’s clientele is not failing to notice the store’s key strengths in providing service and driving value.

To learn more about Kid to Kid of Pittsburgh, visit www.kidtokid.com/pittsburgh or find them on Facebook.

 

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